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Calling
card Frequently Asked Questions
What
is the calling card ?
Calling card is pre-paid service phone.With calling card you
can use any phone, even public phone, anywhere to call your
destinations. Each calling card has a number called PIN number(
that is needed in order to use the service) and Toll-Free
number.
Every time you use your calling card, the amount of money on that card
will be deducted (depends on the rate in which you are calling to) You
can use it until the amount of money in your card is less than minimum
requirement for each call.
It is becoming a very popular mean of calling because it offers both
convenience and saving. If call is to be placed from public phone, there
is no need to keep on putting in the coins. You can call anywhere, anytime!
Also,good for people that must share the same telephone bill with others.
You don't have to calculate the bill at the end of the month .
How can I buy
the calling card ?
Our buying system is very simple & 100% safe for all customers.
1. You
can select the type and the number of cards you wish to buy.
2. Press "Add to Cart" for that cart to add it into our shopping
cart.
3. You can continue to Add more and more until you satisfy.
4. When
you need to check out, Press "Check out with security" button.
( If you have any problem with it, press the back button of
your web browser ( IE or Netscape) and you can use our standard
server by pressing at " Standard Server" to check out. )
5. Fill
the payment form: a credit card or check.
6. After
we process your credit card, If you pay by credit card and
your credit is verified, you will get PIN code within 2 hrs.
6. If a check, we will send a pin no. after we process your
check. It takes about 5 business day after we get your check
How
to shop
What
should I do if I want to pay by check?
What should I do if I want to pay by check? First of all,
you have to buy from website as normal but you have to choose
"pay by check" option. Then you should get confirmation e-mail
with invoice no. on that e-mail. After that you can write
your check ( Please do not forget write your invoice no. on
your check ) and send to us. After we process your check,
we will send you a pin no. within 24 hrs. by e-mail.
Please
send your check to :
Our Address
Ecommerze.com,Inc.
2961 N. Sheridan
Chicago,IL 60657
Check Payable to :
Ecommerze.com,Inc.
Note: Please do not forget write your invoice no. on your
check
Do you use secured
server ?
Yes, we use the standard SSL (Secure Socket Layer)
method from Verisign which 98 of the Fortune 100 companies
on the Internet, along with 150,000 other leading e-commerce
sites are using VeriSign Secure Server to boost their Web
sales. Therefore,our web site provides you the complete shopping
system with safe.
What
should I do?, I've tried to purchase it via the web site but
I couldn't get through the process.
Due to the problem, when you check out, you will see the button
"check out with security". Actually, if your PC is
stand alone, it should be ok. But the problem may occur if
your computer is running on network with firewall. For this
reason, you'll see the next line shown that If you receive
an error message when you try to use our secure server, please
hit the back button on your browser to return to this page
and continue on our button "standard server". Please
try that way which it should go through. If you still cannot
order by our system, please feel free to contact us. We appreciate
to contact you via phone as soon as possible.
If I don't live
in UK, USA, Canada & Carribean, how can I buy your products?
Right
now, we provide our service in UK, US & Canada only. However,
please give us some information about Filipino in your country.
When we get more information & ready, we will inform you immediately.
Don’t forget to subscribe in our mailing list for update information.
What should I do if
I have a problem with my call such as sound quality, difficult
to connect and etc.?
If you have technical problems, please contact directly to
customer services for each calling card company:
- Elephant
Card: 1-877-345-9390
- US
Domestic Card: 1-800-858-0032
- Cheers
Asia : 0-800-658-1719
What should I do if
I have a problem with my order?
Please e-mail to sales@philtel.com
with your invoice no. for tracking purpose. We are willing
to assist you as many as we can. We will reply you back within
48 hrs.
Philtel.com is a secure site that respects your privacy.
Please read Terms of service before using our service.
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