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We're determined to provide you the best customer service anywhere on the Internet. In addition to our telephone operators and e-mail inquiry service, we're proud to announce our Customer Service Agents an online private chat with one of our Customer Service Agents!

Just Click on this picture above And then let us know what we can do to help, and one of our Customer Service Agents will answer you.

What is Live on line help?

Live on line help is the service that we allow you to 'converse' in real time with our Agents through your computer by typing in sentences that is similar a chat room.

How do I know that customer service are ready to help me or not?

Please check the picture that will show you customer service are on line to serve you or not.

	This button means now Customer Service Agents are on line, they are ready to help you track your order.
	This button means now Customer Service Agents are busy, they will be back within 1 Hour.
	This button means now Customer Service Agents are off line, please leave massage and our Customer Service will take care your problem when they are available.

How Can I talk with Customer service Agents?
By clicking this picture above you'll be taken automatically to be put in "in line" to speak to our Agent. While you're waiting, you're free to use your computer to run other programs, or even browse elsewhere through a separate browser window. Just be sure to keep the current browser window open and don't disconnect from the Internet. As soon as the right Agent becomes available a window will pop up and inform you. Then just return to this browser window and start "talking."

Once you are connected, you can enter the text of your chat in the white field at the bottom of the Chat window. Transmit your chat text by clicking the Send button. You may end your chat session by clicking the close button.

Our Agents will answer any question directly, and may occasionally cause new windows to open on your browser to show you information, or to solicit a selection. It's much much simpler than it sounds, really-the Agent will guide you through everything. Once you see how it works you'll like this kind of service!

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Please read Terms of service before using our service.

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