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The
Secure Order Process
Using IBN and TheCyber.com's e-business
software, in conjunction with features built
into
popular browser software, our site provides
advanced security for your
online purchases. The following section
describes how the secure order
process works, from start to finish.
1. Starting Your Order
Every order at philtel.com is secure, and
clicking a Checkout button on
the Shopping Cart page is all it takes to
get started. The security features
are automatic; you don't need to do anything
special to invoke them.
2. Making a Positive
ID
Once you can click the Checkout button,
your
browser looks for a digital certificate
to confirm that it
is communicating with philtel.com. Once
a positive
ID is made, your order continues.
We use VeriSign software
to enable the use of digital
certificates. You can click on the VeriSign
logo at
right to verify that philtel.com is a VeriSign
secure
site ( We use this service thru thecyber.com).
For your
security, the verification process happens
in the
background every time you place an order
on our site.
3. Entering Secure Mode
Next, your computer and our server begin
communicating in secure
mode, sending data back and forth in an
encrypted format.
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At
this point you may see a window similar
to the one at right, which some browsers
display when you are about to receive
a secure document. It's fine to click
"OK" (or "Continue")
to proceed – it simply means that
you will begin receiving pages in a
highly secure encrypted format. |
After your browser
has entered secure mode, we'll ask you to
enter, or if
you're a registered shopper, to confirm, your
credit card information. The
encryption features of browser software are
exceptionally powerful and
ensure the security of this data as it is
transmitted to our server. Our site
uses the Secure Sockets Layer (SSL) protocol
and 128-bit strong
encryption to maintain the highest level of
security.
4. My Order Is Complete.
What Happens Next?
Security measures continue even after you've
placed your order, as we
process your order on a highly secure internal
system that is
inaccessible via the Internet.
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Security: Watching It
Work
The most popular Web browsers, Internet
Explorer and Netscape
Communicator (aka Navigator), use clear
visual symbols to let you know
whether or not they are in secure mode.
The symbols are displayed
either at the bottom left or bottom right
of your browser window. You can
refer to the following chart to see which
symbols are used with your browser.
 Browser |
Standard
(Non-Secure)
Symbol |
Secure
Symbol |
| Netscape
1.x, 2.x, 3.x |
 |
 |
| Netscape
4.x |
 |
 |
| Internet
Explorer (all versions) |
No
Symbol |
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Another indication
that a browser is in secure mode can be found
in the
Web site address that your browser displays.
The address will begin
"http://" in standard, non-secure
mode and "https://" in secure mode.
The
"s" stands for "secure."
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Tip: Continuing to Browse
Once your order is complete, it's perfectly
safe for you to continue to
browse our site in standard mode. In fact,
once you exit the ordering
process, your browser will automatically revert
to this slightly faster mode
of communication.
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What
If I Order with a Browser That Doesn't Support
Security?
You can't. Because we don't want you ever
to have to worry about ordering
from our site without a secure connection,
we've designed our system so
that it will process orders only with browsers
that support secure mode.
Please note that
the latest versions of Netscape's and Microsoft's
browsers have security features, and both
are free for downloading. Visit
either company's Web site for details.
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For More Information
We've worked hard to bring you a secure online
ordering environment.
We hope you'll contact us with your questions,
comments or concerns.
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