How to use this
page?
We're determined to provide you the best customer
service anywhere on the Internet. In addition
to our e-mail inquiry service, we're proud
to announce our Customer Service Agents an
online private chat with one of our Customer
Service Agents!
Just Click on
this picture above And then let us know
what we can do to help, and one of our Customer
Service Agents will answer you.
What is Live on
line help?
Live
on line help is the service that we allow
you to 'converse' in real time with our
Agents through your computer by typing in
sentences that is similar a chat room.
How do I know that
customer service are ready to help me or
not?
Please check the
picture that will show you customer service
are on line to serve you or not.
 or
|
This
picture means now Customer Service Agents
are on line, they are ready to help
you track your order. |
 or |
This picture means now Customer Service Agents are off line, please write email directly to our Customer Service at sales@philtel.com your problem. Our Customer Service will take care your problem as soon as possible. |
 or
|
This
picture means your internet connection have not complete checking the status or unidentified status because of its server. Please try to refresh this page or write email direct to our Customer Service at sales@philtel.com. Our Customer Service will take care your problem as soon as possible. |
How
Can I talk with Customer service Agents?
By
clicking this picture above you'll be taken
automatically to be put in "in line"
to speak to our Agent. As soon as the right Agent becomes available
a window will pop up and inform you. Then
just return to this browser window and start
"talking."
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